Return and Refund

Goods return

The consumer in accordance with art.49, paragraph 1, lett. h D. Lgs 6 September 2005, n. 206 (Italian legislation) may withdraw from the contract within 30 days from the date of receipt of the products purchased on www.reschimica.com , without being required a particular reason, being sufficient the mere afterthought. Below is the Information Notice regarding the exercise of the Right of Withdrawal according to the scheme reported by Legislative Decree 206. 

In order to proceed, your item must be in the same condition in which you received it, with its labels and in its original packaging. 

To start the return procedure, you must send an email to info@reschimica.com specifying the order number of the product to be returned. We will contact you back as soon as possible to provide instructions on how and where to send the package.

Return costs will be the responsibility of the customer and a refund will be made once the merchandise arrives at our warehouse.

In order for the return to be valid, the order code available in the order confirmation email must be entered inside the package.

Items that are returned to us without first requesting a return will not be accepted.

Refunds

As soon as we receive the returned product, after verifying compliance, we will let you know whether the refund has been approved or not. If approved, you will automatically be refunded using the original payment method. Please remember that the bank or credit card company may take some time to process and record the refund as well.